Privacy Policy

At EpicVINReport Australia, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you access or interact with our website.

Information We Collect

When you place an order, fill out a form, or contact us through our website, we may collect the following personal details:

• Full Name
• Email address
• Contact Number
• Postal Address
• Vehicle Identification Number (VIN)

Please note:

• We do not collect or store any payment details on our website. All transactions are securely processed through reputable third-party payment gateways.
• You may browse our website anonymously if you choose.

How We Use Your Information

The information we collect is used strictly for service-related purposes, including:

• Processing and delivering your vehicle history report
• Providing customer support and responding to your enquiries
• Improving the functionality, design, and performance of our website
• Sending updates or follow-ups related to your report/order
• Enhancing our services based on your feedback and interaction

We do not sell, rent, or trade your personal information with any third parties.

Email Communication

We may send emails related to your order, such as:

• Order confirmations
• Report delivery
• Service updates or important notifications

You may opt out of non-essential marketing or follow-up emails at any time by clicking the “unsubscribe” link at the bottom of such communications.

Information Security

We take your privacy and data protection seriously. We use industry-standard security protocols to safeguard your information:

• SSL (Secure Socket Layer) encryption to protect data transmission
• Secure servers with restricted access
• We do not store any financial or credit card information on our systems

Cookies & Website Tracking

Our website uses cookies to improve user experience and functionality. Cookies help us:

• Remember your preferences
• Optimise loading speed and navigation
• Track site performance anonymously

You can disable cookies via your browser settings; however, doing so may affect the functionality of certain features on our site.

Information Disclosure

We will never sell or trade your personal information. We may only disclose your details:

• To trusted service providers or partners strictly for processing your order, under confidentiality obligations
• If required by Australian law, regulation, or legal process
• To protect the safety, rights, or legal interests of our users or EpicVINReport Australia

External Links

Our website may contain links to external websites or services. Please note that we are not responsible for the content, security, or privacy practices of third-party websites. We encourage users to review their privacy policies before providing personal data.

Online Privacy Scope

This Privacy Policy applies solely to information collected through our website. It does not extend to any offline interactions or communications you may have with us.

Your Consent

By using our website and placing an order, you confirm that you consent to the practices outlined in this Privacy Policy.

Changes to This Policy

EpicVINReport Australia may update this Privacy Policy from time to time. Any updates will be published on this page, along with the date of the most recent revision.

Contact Us

For questions or concerns about how your personal information is handled, please contact us:

• Email: info@au.epicvinreport.com
• Website: www.au.epicvinreport.com